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1. Features of PuPuRu rental phones
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Both the Executive and Prepaid Plans are for use in Japan only; however, international incoming and outgoing calls are available.
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2. Reception area
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Because of the nature of the mobile phone, there may be times when you cannot make or receive calls or the line is disconnected due to bad reception in underground areas or near mountain ranges. Please note that we are not responsible for any losses due to any such failure.
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3. Call rates
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- For the domestic Executive Plan, domestic call rates and packet fees are calculated and
paid after the rental period.
- For the domestic Prepaid Plan, call rates are charged through the prepaid 3,000 yen cards.
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4. For payment by credit card, no installment plan is available.
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5. Please note that we do not issue a statement for phone calls and do not accept
any inquiries for detailed information on phone calls made via the rental mobile phones.
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6. If you request an extension to the rental period, please contact us before the final
rental day. If you continue to use the phone without notifying us, we will charge
an additional fee for the late return.
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7. You need to notify us immediately if your rental phone has been damaged or lost.
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We will handle the problem in accordance with the Article 9 and 10 of the Terms and Conditions.
* Your credit card company might provide insurance coverage. For details, please contact your credit card or insurance company.
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Please note that we are not responsible for any losses to contractors, customers,
or third parties as a result of disconnected calls, bad reception areas,
defect or breakdown of the handset, or any other reason.
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