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Pick Up / Drop Off "Location at Airports"

Customers using Narita Terminal 3 are requested to pay attention to the important information below.

PICK UP

≪Haneda Airport: ABC Counter≫
Please pick up your WiFi /cell-phone at the "ABC Counter" located in the arrival lobby on the 2nd floor. They are open24 hours.

≪Narita Terminal 1 and 2: QL Liner Counter≫
Please pick up your WiFi/cell-phone at the "QL Liner Counter” located in the arrival lobby on the 1st floor at Terminal 1 and 2 respectively. They are open from 6:00 to until one hour after the LAST arrival flight. Customers using Narita Terminal 3 are kindly requested to go to the “QL Liner Counter” in the arrival lobby on the 1st floor at Terminal 2 as the pick-up counter is not available at Terminal 3.

≪Osaka: Kansai International airport: ≫
Please pick up your WiFi/cell-phone at the "ABC Counter Terminal 1” in the arrival lobby on the 1st floor. They are open from 6:15~22:30.

≪Nagoya: Chubu International Airport≫
Please pick up your WiFi/cell-phone at the “Delivery Service Counter” in the international departure lobby on the 3rd floor. They are open from 6:00 to until one hour after the LAST arrival flight.

DROP OFF

≪Narita Airport≫
At terminal 1
Post boxes are located in front of passenger security screening in the departure lobby on the 4th floor and in the arrival lobby on the 1st floor. 
At Terminal 2
Post boxes are located in front of passenger security screening in the departure lobby on the 3rd floor and in the arrival lobby on the 1st floor. 

≪Haneda≫
Post boxes are in the following locations.
・Just outside the entrance A (1F)
・ Inside Air Lawson (1F, Entrance Plaza)
・Inside BLUE SKY PREMIUM (3F, Departure Lobby)

≪Osaka: Kansai Airport≫
At kansai International Airport, post boxes are located on the 1st, 2nd and 4F in the Terminal 1 Building and on the 1F in the Terminal 2 Building. There are also post boxes in the Lawson convenience stores on the 2F in the Terminal 1 Building and on the 1st floor in the Aeroplaza.

≪Nagoya: Chubu International Airport≫
The Centrair branch of the Japan Post's Tokoname post office is located In the Welcome garden on the 1st floor. The post boxes are located in the departure lobby on the 3rd floor and in the Access Plaza respectively.

How to Drop-Off

An orange self-addressed (prepaid) envelope will be provided when you receive the device at the same time. Please put all the rental kits together into this envelope and drop it into a mailbox(postbox) you will find anywhere in Japan.
There is no additional charge as long as the postmark shows that you have returned it within the two days from your final rental day.

This is very important and ask your attention that there is no mailbox after you have passed through customs Clearance/Inspections at airport. Therefore please drop off the envelope before then.

**The address you should return to:
Please send the device back to our service center in Nagoya if you have taken it back to your country at the following address: Please note that the sending fee has to be paid by the customer and importing fee to Japan will be charged to your credit card from our side.

PuPuRu International Co.,Ltd.
Nishiki Chuo Bldg. 10F, 3-5-27 Nishiki, Naka-Ku, Nagoya,
460-0003 Japan
TEL:+81-52-957-1801

Delivery of rental cell phone for domestic use by QL Liner (NARITA) ABC (KANSAI) Delivery Service Center (CHUBU)

  ARRIVAL DEPARTURE
NARITA Airport 1st Terminal Airport Delivery(NARITA Airport 1st Terminal)
1F(6:00~LAST)
Airport Delivery(NARITA Airport 1st Terminal)
4F(6:30~21:00)
NARITA Airport 2nd Terminal Airport Delivery (NARITA Airport 2nd Terminal)
1F(6:00~LAST)
Airport Delivery(NARITA Airport 2nd Terminal)
3F(6:00~LAST)
HANEDA Airport International Terminal Airport Delivery(HANEDA Airport International Terminal)
2F(Arrival Floor/Open 24 hours)
Airport Delivery(HANEDA Airport International Terminal)
3F(Departure Floor/Open 24 hours)
KANSAI Airport
Terminal 1
Airport Delivery(KANSAI Airport 1)
1F(6:15~22:30)
Airport Delivery(KANSAI Airport)
4F(6:30~22:30)
CHUBU Airport Airport Delivery(CHUBU Airport)
3F(6:00~LAST)
Airport Delivery(CHUBU Airport)
3F(6:00~LAST)

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How to Rent Pocket Wi-Fi

PuPuRu Mobile Phone Rental Plan

Basic Plan
This domestic cellphone rental service requires you to pay
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This service only requires you to use just the pre-charged
amount in your phone.
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